The airline has four fare families in economy class, which differ in baggage allowance, conditions for ticket exchange and refund, and other parameters. The cheaper the tariff, the stricter the conditions for exchange and return. If you are sick and can prove it with a medical document, you can usually return your ticket regardless of the fare.
Hand luggage
The free carry-on baggage allowance for “Light” and “Classic” fares is 5 kg with dimensions not exceeding 40×30×20 cm. For other fares the allowance is 10 kg. The dimensions of hand luggage should not exceed 55x40x20 cm. According to the airline's rules, for infants (children from 0 to 2 years old) who do not occupy a separate seat, the free hand luggage allowance does not differ from the norm for an adult passenger.
Baggage
The Light fare does not include free baggage allowance. At the “Classic” and “Optimum” fares, you can carry 1 piece of luggage weighing up to 20 kg. At the Premium rate - 1 piece of baggage weighing 30 kg.
Free baggage allowance is not provided for a child under 2 years of age who does not occupy a separate seat.
Sports equipment is included in the free baggage allowance and is considered one piece of baggage for all fares. If the inventory exceeds the standards, an additional payment will be required - from 2000 rubles to 50 euros (depending on the flight route and departure airport). Winter sports equipment is transported according to the specified rules only at certain times of the year.
Excess baggage
If the baggage exceeds the baggage allowance in terms of the number of pieces, dimensions or weight, the airline charges an additional fee for its transportation. For one additional piece weighing up to 10 kg, an additional payment of 2,000 rubles to 35 euros is charged (depending on the flight route and departure airport). For the second and subsequent additional seats, an additional payment of 3,000 rubles to 50 euros is taken (depending on the flight route and departure airport).
Overweight from 1 to 10 kg is paid as one additional piece of baggage, from 11 to 20 kg - as two additional pieces of baggage. Baggage weighing more than 32 kg is carried only by prior agreement with the airline and is paid at established tariff for full weight.
Transportation of animals
Transportation of animals is possible both in the cabin and in the luggage compartment of the aircraft. If the animal together with the container weighs less than 8 kg, it can be transported in the cabin. The dimensions of the container should not exceed 115 cm in the sum of 3 dimensions. The transportation service is paid - 2000 rubles. Animals weighing more than 8 kg (including cage) are transported in the luggage compartment. The service is paid, the cost depending on the dimensions of the container and weight - from 2,000 to 10,000 rubles. The airline has restrictions on the number of animals on one flight (from 2 to 3). Restrictions vary by aircraft type. Antagonistic animals (for example, a cat and a dog) are prohibited from being carried on the same flight in the cabin or in the luggage compartment of the aircraft.
Online registration
Online check-in for RusLine airline flights is possible on the Vnukovo Airport website. Online check-in is operating in test mode for passengers without luggage. The system works with both electronic and paper tickets. Online check-in for a flight opens 24 hours before and ends 4 hours before flight departure time. During the check-in process, the passenger selects a seat in the aircraft cabin and prints out a boarding pass.
Aircraft fleet
The RusLine airline fleet consists of Airbus A319, Bombardier CRJ 100/200 and Embraer 120 ER aircraft.
CRJ-100 // rusline.aero
CRJ-100 // rusline.aero
Route network
RusLine Airlines operates regular flights to the following destinations:
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Carry-on baggage rules
The weight of hand luggage should not exceed 5 kg, and the maximum dimensions of three dimensions should not exceed 55x40x20cm.
The passenger can also take into the cabin a handbag or briefcase, a folder for papers, an umbrella, a cane, a bouquet of flowers, outerwear, printed publications for reading in flight, baby food for a child during the flight, a cell phone, a camera, a video camera, a laptop computer, a suit in a suitcase, a cradle when transporting a child, crutches, a stretcher or a wheelchair when transporting a passenger with limited mobility.
Baggage rules
Depending on the class of service there are different standards free baggage allowance. The passenger is allowed to transport:
- 20 kg – economy class, including hand luggage;
- 30 kg – business class, including hand luggage;
In the sum of three dimensions, the size of one piece of luggage should not exceed 203 cm; The weight of one piece of luggage must not exceed 32 kg.
Excess baggage is charged based on the cost of 1 kg - 1% of the cost of the highest economy class one-way fare. Payment is made in local currency.
Classes of service
RusLine Airlines offers passengers two classes of service: business and economic. Depending on the route and flight duration, economy class passengers are provided with non-alcoholic drinks and meals. And business class passengers can not only sit in more comfortable seats at the front of the plane, but also count on personalized service, an improved range of food, alcoholic and non-alcoholic drinks. In addition, Business Class passengers can check-in at a separate counter or skip the line at the Economy Class check-in counter. They can spend the time before the plane's departure in the airport business lounge.
The passenger's baggage is accepted upon check-in for the flight and presented to the airport staff in its entirety, including personal belongings. Each piece of luggage is marked with a baggage tag in accordance with the baggage rules at Rusline. If luggage exceeds the weight of 50 kg, it must be registered as cargo.
What are the free baggage allowance rules at Rusline?
The weight of baggage on a plane per person at Rusline Airlines ranges from 10 to 30 kg, depending on the chosen class and fare, including hand luggage. Baggage dimensions must not exceed 203 cm when packed.
The passenger is allowed to transport:
- In economy class - at least 10 kg depending on the fare and flight direction, including hand luggage.
- In Economy Premium - 30 kg, with the exception of children under 2 years of age without a seat.
The free baggage allowance does not apply to:
- televisions, tape recorders, radios, photo and video equipment, household and office equipment, cash registers weighing more than 10 kg per piece;
- flowers, plant seedlings, edible greens, dried plants, branches of trees and shrubs with a total weight of more than 5 kg;
- pets and birds, service dogs, with the exception of guide dogs accompanying blind passengers;
- bicycles in a case or in packaging (more than 2 are not allowed per flight).
Transportation of the above baggage is paid according to their actual weight, regardless of the number of other passenger items transported as baggage.
If passengers have a common purpose of travel (documented), they fly on the same aircraft on the same route and to the same destination, they are provided with a group free baggage allowance if desired.
How much to pay for excess baggage at Rusline?
The passenger is obliged to pay for the transportation of baggage that exceeds the free baggage allowance at the established tariff in force at the time of transportation for the entire transportation to the destination. Heavy luggage, exceeding the weight of one piece of 32 kg, is transported only by prior agreement with the airline and is paid at the established rate for the full weight.
What is the permissible weight of hand luggage on a Rusline plane?
The passenger has the right to carry checked baggage, including hand luggage, free of charge. The total dimensions of hand luggage on a Rusline aircraft must not exceed 55 x 40 x 20 cm for aircraft type CRJ100/200 and 50 x 20 x 30 cm for aircraft type Embraer. Total weight– no more than 5 kg.
When checking in and checking in baggage for a flight, the passenger is required to present for weighing all baggage intended for transportation, except for the list of the following items:
- handbag or briefcase;
- folder for papers;
- umbrella, cane, bouquet of flowers;
- outerwear;
- printed materials for in-flight reading;
- baby food for the child during the flight;
- cell phone, camera, video camera, laptop computer;
- suit in a suitcase;
- baby cradle when transporting a child;
- crutches, stretcher or wheelchair when transporting a passenger with limited mobility.
The Russian JSC RusLine has been operating in the air carrier market since 1997. The RusLine airline is based in Domodedovo, other hubs are located in Tambov and St. Petersburg, Yekaterinburg and Voronezh, Tyumen and Volgograd. Subsidiaries - Technics since 2009 and Fastair International since 2011. The group is led by A.I. Mavrodi.
History and aircraft of RusLine airline
In 2010, having absorbed the Volga-Aviaexpress enterprise, the RusLine company organized flights from Koltsovo. In the same year, integration into the structure took place international level Amadeus and partner code sharing agreements were signed with Saratov and Ural airlines.
The first vessels were the Yak-40 and TU-134, on which the company carried out charters within the Russian Federation, in the CIS and abroad. Since 2003, Rusline has been issued a certificate for commercial air transportation.
In 2007, the company expanded its fleet of Canadian Bombardier CRJ aircraft types 100 and 200, then began implementing a strategy to develop regional lines:
- Embraer-120 were added in 2011;
- in 2012 Airbus A 319.
In 2014, the Hawker BAE-125, Boeing 737CL, Challenger modifications 601, 604 and 605 appeared.
Today, RusLine operates predominantly medium-haul aircraft - narrow-body Bombardier Regional Aircraft:
- 14 CRJ-100ER type vehicles;
- 1 modification CRJ-200;
- 5 CRJ-200ER boards.
Bombardier CRJ-200 "RusLine"
Each aircraft has 50 economy class passenger seats. CRJs make flights with a range of 3 to 3.7 thousand km, their cruising speed is in the range of 790-860 km/h.
For local communications there is 1 turboprop ship of the Brazilian company Embraer type 120 with a capacity of 30 people. Its range is up to 1.75 thousand km, and its speed is 480-550 km/h.
Popular routes of Rusline airline
| Place | Direction | Find a ticket |
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Moscow → Adler | ||
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Moscow → Simferopol | ||
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St. Petersburg → Moscow | ||
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Moscow → St. Petersburg | ||
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Krasnodar → Moscow | ||
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Moscow → Antalya | ||
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Moscow → Kaliningrad | ||
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Adler → Moscow | ||
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St. Petersburg → Simferopol | ||
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Ekaterinburg → Moscow |
Baggage transportation
According to the rules of JSC RusLine, over 50 kg of luggage must be registered as cargo. 5 kg of hand luggage with dimensions up to 55*40*20 cm are carried free of charge. The free baggage allowance is:
- 10 kg and 2.03 m in three dimensions;
- 20 kg in one or two places with dimensions of the sum of three dimensions of 2.03 m.
The difference in free baggage weight depends on the booking class. Maximum standards apply for classes S, H, B, K, Y, Z.
Oversized items that are not weighed and are carried free of charge:
- briefcase or small bag;
- folder for correspondence or press;
- cane or umbrella;
- food for a small child;
- camera, telephone or video camera;
- non-stationary PC;
- covered clothes;
- crutches required by the passenger;
- cradle for baby.
Transportation of liquids is allowed in a total volume of up to 1000 ml in containers of up to 100 ml. The norm applies to drinks, perfume, gel formulations, toothpaste, and cosmetics with a creamy texture.
The following are not included in the free carriage allowance:
- household appliances and equipment over 10 kg;
- seedlings and bushes, as well as plants and greenery heavier than 5 kg;
- any heavy luggage - over 32 kg;
- pets, except for an accompanying guide dog.
Also, more than 2 bicycles are not accepted per flight.
Excess baggage is paid at a single rate - 1 piece of sports, fishing or musical equipment at a rate of 2 and 3 thousand rubles. or 30 € depending on the destination of the flight - direct, transfer or international. The second and subsequent places are also paid at a fixed rate.
One passenger has the right to transport free of charge:
- golf equipment in a case - 1;
- ski or snowboard set - 2;
- bicycle - 1;
- hockey equipment - 2;
- fishing tackle - 2;
- musical instrument - 1.
All items must be packed in covers and trunks; transportation must be coordinated with RusLine and booked in advance, since most items are subject to restrictions on carriage on one flight.
RusLine does not accept canoes, surfboards and kayaks longer than 2 meters for transportation. You cannot transport other things in the case of permitted items.
Free allowances do not apply to bicycles or other sports equipment other than those listed. These items are counted as baggage, and if the weight or size is exceeded, RusLine Airlines charges an excess fee.
Benefits and service online
The loyalty program includes promotions and special offers. On national holidays, there are free flights for veterans, sales are announced, best prices weeks, “choose your seat” promotions and seasonal price reductions.
Passengers with disabilities or disabilities receive the necessary assistance during the flight. The company does not accompany children under 12 years of age.
Online services make it possible to book seats on a flight and make payments from any device with Internet access. The reserved ticket can be paid for with a VISA Diners Club Mastercard JCB International format or in cash at payment points of Euroset and Svyaznoy. Before flying with RusLine, check-in begins 3 hours before departure.
The airline's service includes transfer and charter flights, modern service options - from purchasing tickets at 1 of 6 tariffs with a different set of services to issuing the necessary certificates about the fact of the flight and paying for web tickets. Discounts and benefits, according to booking codes, differ in tariff conditions.
In its work, RusLine Airlines is not limited to the existing area. Routes are supplemented with seasonal destinations, new flights and services are organized. According to the results of the international professional competition SkyService 2017 with the participation of 21 teams, the RusLine team took 3rd place.
