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The Pullman hotel is located on the second line; we walked to the beach barefoot on soft grass through the beautiful grounds of the Marriott hotel. In Mariota Park there is a tree covered with red flowers, small birds, 10 centimeters maximum, Hummingbirds fly above them. You can run on the beachsneakers and barefoot, to the left and to the right there is a flat shore with light yellow sand pleasant for the feet. We swam topless in the open sea in the morning, although there are already quite a lot of Chinese walking along the beach early in the morning, but only Russians swim. The Chinese do not sail far from the shore during the day. During the day there were a lot of water motorbikes and boats, we had to avoid swimming behind the buoys to avoid getting our heads blown off. The fastenings for the buoy were overgrown with shells, we all cut through, but not deeply, bought balls of iodine at the pharmacy and swam, now away from the buoys. During the day on the beach there is noise and stench from motor boats. But we got up at seven in the morning to run and swim before breakfast, and in the afternoon we went to the parks. Near rain-forest, where buses take you to the top with stops at the suspension and glass bridges, you can go down along a convenient path, like in Krasnaya Polyana, but the tropics! Comfortable shoes are desirable, we wore sandals, but our calves hurt for two days, and massages did not help. Massages are done well at the Cactus Hotel, manager Maxim, general massage 1800 rubles per hour. Many Russian tourists stop at the cactus. There were only two Russian couples in Pullman. Breakfast is excellent, you can try a lot of Chinese food. Fruits include papaya, guava, watermelon, bananas, melon. Excellent honey of two types only from honeycombs, hot croissants, coffee beans. There is bacon, excellent corn, pineapple, mango, orange, yellow and green melon juices. The room cleaning was excellent, hair conditioner and shampoo were brought in plenty every day, body gel was of good quality, toothbrushes were changed every day, excellent waffle bathrobes, five pieces per room, were in the basket. The Chinese love to go to the beach in bathrobes and take pictures in them. On the beach they also sleep on sunbeds on one towel and cover themselves with the other, so the sweatshirts are huge. But Pullman doesn’t have sunbeds; we lay in the shade of almond trees on the sand closer to the central beach. It's interesting to watch the Chinese, they elegant dresses love to take pictures of each other on the beach. A good and relatively inexpensive cafe for Yalong Bay is Druzhba on the central square next to McDuck, the waiter “Andrey” speaks Russian. There is also a food court behind KFC, where they will fry squid, crab, and eggplant for you and you don’t have to pay for the table, you can order beer. There is also a supermarket where you can buy tea “for the Chinese” that is more expensive and of better quality, but the seller does not speak Russian. Across the road there is a shopping center, where on the second floor there is a tea shop “U Zhenya”, where you can buy “tea for Russians” cheaper and, for our taste, of less quality.

The luxurious hotel complex Hotel Pullman Sanya Yalong Bay Villas and Resort 5* is located on the Chinese island of Hainan, in the picturesque Yalong Bay, near the sunny beach and the azure South China Sea. The hotel offers guests a unique combination of oriental filigree and French splendor. Guests are offered 52 Deluxe Pool view rooms - located in the main buildings and in additional buildings. Spacious rooms with a total area of ​​48 sq.m. There is a bedroom, a balcony and a bathroom. You can choose a combined number. It also offers 21 Deluxe Pool Access view room with an area of ​​48 sq.m. with a balcony and a separate bathroom. Excellent service, a warm, hospitable atmosphere, the comfort of cozy rooms and spacious villas will allow you to completely indulge in a relaxing holiday. A large selection of sports games and entertainment for every taste. Best solution for wealthy and respectable guests who value comfort and their time.

The Hotel Pullman Sanya Yalong Bay Resort & Spa in Yalong Bay is a popular choice for families. The most popular months: November, October, April. The food, service and accommodation are rated very well.

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9.3 / 10 ONLINETOURS 8.1 / 10 BOOKING 4.8 / 5 TOPHOTELS

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The infrastructure, accommodation, breakfast, service are very good. I liked the guide Min Xin, a Chinese girl who promptly resolved all issues. Towels were not always available at the pools on time. We'll come back if possible.

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Date of stay: August 2019

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Reply from: 2 weeks ago

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Dear AOlifer, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are very happy that you are satisfied with our facilities, breakfast and service. In view of the high occupancy of the hotel these days due to the school holidays, there is a large demand for pool towels in the afternoon which we had some delays in replacing supplies. We apologize for the inconvenience and assure that it will not happen again in the future. At Pullman, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us.We will definitely strengthen management to avoid this happening again. We appreciate your sharing your feelings, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Danny JC Yeo General Manager

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The hotel is not bad, but there are some nuances. When we checked in, which was at 4 am at the Reception, we were met by an irritated girl; we were not escorted to our room, as is customary in 5 star hotels. We carried the suitcases ourselves. The staff does not speak English, you can communicate through an interpreter. INThe hotel restaurant received an incorrect bill twice, I recommend checking it. A little about the beach, the beach is located across a busy highway, but the hotel has an underground passage. Traders sit comfortably on separate sun loungers, sleep and eat. Accordingly, the mattresses on the sun loungers are not the freshest, even covered with a towel it is not pleasant. These same merchants do not allow you to lie in peace; they very intrusively offer to buy fruit from them. There is a shower on the beach, but it doesn’t work; you can rinse your feet under the tap, unless of course the locals are washing their hair with shampoo under it at that moment. In general, Chinese spontaneity. There are certainly advantages. The hotel area is very green, 6 swimming pools surrounded by greenery. The rooms are spacious, all with sea views. Breakfast is varied. The rooms have slippers and bathrobes, which are changed daily.

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Date of stay: July 2019

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Response from dansanya, General Manager at Pullman Oceanview Sanya Bay Resort & Spa

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Dear FrequentFlier764202, Thank you for your detailed comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are very happy that you are satisfied with our greens, our spacious room, the underground beach passage, the multiple swimming pools, and breakfast. At the same time, we apologize for some of your experience that did not meet your expectations. Regarding the service of the front desk staff you mentioned, we will certainly strengthen the training and supervision of the overnight staff. We assure you that this will not happen again. We are so sorry for the inconvenience about the English communication issue. We will increase more English training and hope that you can see our progress in the future. As for the vendors on the beach, we will increase our patrols to prevent them from disturbing our guests. There is a rain shower and a foot shower facility on the beach for our guests and we will increase more checking to ensure the rain shower is working properly and for your information, you can also proceed to the recreation center or the swimming pool shower rooms for the same purpose. At Pullman, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us.Please be assured that we will take the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your feelings, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Danny JC Yeo General Manager

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We rested from January 12 to 19 in an apartment with 2 bedrooms (I think building 3, room 382). Pros: green area, three swimming pools (one with heated water), a bathtub on the balcony, a beautiful view of Phoenix Island (but above the 3rd floor it would be better), each room hasTV with the ability to connect your hard drive with movies, large beds with excellent linens, convenient underground passage across the highway to the beach. At the reception in this building there were employees on duty who understood English language- which is rare in China. A Russian concierge, Rostislav, works in the main building. He was always ready to help. The downside is that breakfast is expensive and the variety is not impressive. When leaving the hotel, the Chinese concierge (a young guy with glasses) “forgot” to give us a deposit. It’s good that we didn’t leave the city, but moved to the area of ​​the neighboring bay. From another hotel we called Pullman and were connected to it. He promised to bring the deposit to our new hotel. But the next day we had to return ourselves and collect the deposit, since no one brought anything. So be careful! They didn’t forget to take payment for breakfast from us, but they forgot about the deposit :-(

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Date of stay: January 2019Trip type: Trip with friends

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Response from dansanya, General Manager at Pullman Oceanview Sanya Bay Resort & Spa

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Dear Alekssilver, Thank you for your detailed comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are so sorry that some parts of your experience did not meet your expectations.Please allow me to express my sincerest apologies. We are glad that you were very satisfied with our facilities, bedding and our underground passage, as well as our English service and Rostislav’s high level service. At the same time, we are very sorry for the great inconvenience caused by the refund of the deposit. We assure you this is not our norm and is a mistake of that staff and will further strengthen the staff training to ensure this will not happen again. At Pullman, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We appreciate your sharing your feelings, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Danny JC Yeo General Manager

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We stayed at the hotel in October 2018. The infrastructure, accommodation, breakfast, service were excellent. The staff treats guests very carefully. The hotel beach is guarded by police officers who monitor the property of vacationers. THIS IS A BIG PLUS. I would like to say something specialThanks to Rostislav (Russian hotel employee) for your concern and responsiveness. He assisted in changing the number, installing mobile Internet (Rus Tour guide could not help - Pavel) and provided advice and guidance throughout the entire vacation. THANK YOU, ROSTISLAV!!! We recommend this hotel, for a family holiday!

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Date of stay: October 2018

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Response from dansanya, General Manager at Pullman Oceanview Sanya Bay Resort & Spa

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Dear alexdps0803, Thank you for taking the time to write about your stay experience at the Pullman Oceanview Sanya Bay. We appreciate very much your comments and a pleasure to receive your very positive feedback. We are very happy that you are satisfied with our infrastructure, accommodation, facilities and breakfast, especially the praises for our staff, Rostislav, of his high level of service. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you again for sharing your experience, and we look forward to your future return visits. Yours sincerely, Danny JC YEO General Manager

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We had a family vacation at the end of August 2018. We arrived early in the morning. We got to the hotel quickly. At the hotel it turned out that Google does not work in China, I had to download the vpn master through Yandex, and only after that WhatsApp started working. In general the internet is very bad. I had to constantlyreconnect vpn master. Hotel guide Kolya is a separate issue. Very bad and unqualified employee. He told us right away that only text messages can be sent, and photos and videos cannot be sent. As it turned out, this is not true. There was no help from him. In addition, he was constantly absent from the hotel, so we could not book an excursion and went ourselves, through other people. Even the day before departure, he never showed up; he informed us about the departure time by phone, and then only after we called him ourselves. Terrible hotel guide, spoils the whole impression of the hotel. The fact that we were accommodated in a 3-bed room also caused bewilderment. When asked to supply extra bed, we were told that it was paid! Kolya did not help us in any way in this matter; it is very difficult to explain ourselves on our own, since the staff does not speak English at all. And this fact is very annoying. I had to pay extra.... By the way, it was possible to check in earlier with children. We were checked in only after 14.00. The children were just very tired from the trip, we are from Kyrgyzstan, it took 16 hours to get to the hotel! It really helped that a Russian guy, Rostislav, works in the hotel lobby. Very attentive and courteous, he explained and told us everything (in fact, he carried out Kolya’s work). He invited us to a buffet on the occasion of the 10th anniversary of the founding of the Anccor hotel chain, where we were given a club card with privileges. All questions were clarified from Rostislav. Thank him very much!!! Also special thanks to Kari, who cleaned our room. Always smiles, says hello 10 times, cleans everything clean, everything is neat. You could always turn to him if you needed new slippers, a nail file, a robe, etc. Overall I liked the hotel. Very green and beautiful! A large beautiful pond with fish and water lilies. The pools are always clean, we swam until late in the evening! The weather really let us down a little. We got caught in the rain. We got wet a couple of times. but here you can walk in the rain, since it’s not cold. We only got to the beach 2 times, when it was sunny. Private beach, with security. There was no need to cross the road; we went down the elevator and walked through the underground passage. There are always free sun loungers and towels on the beach. The sand is clean, we couldn’t swim because there was a storm and big waves all week. You could only go into the sea just above your knees, but the children happily jumped over the waves. The downside is that there is no changing room on the beach, and we had to hand over our towels there, on the beach, so we went to the hotel wet. And one more thing: there is no toilet on the beach.... But still, the impressions are good. We recommend this hotel to tourists. You can come again. Tip for choosing a room:

Response from dansanya, General Manager at Pullman Oceanview Sanya Bay Resort & Spa

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Dear Della052018, Thank you for choosing the Pullman Oceanview Sanya Bay Resort & Spa, We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are so sorry to hear that Kolya,probably the guy from the local travel agency failed to help you during your stay. However, it was good to know that our hotel Russian Assistant Manager, Rostislav, was able to help you with all your needs. Be rest assured, our hotel have 2 Russian speakers to assist all Russian-speaking guests who stays at our hotel. We were very honored to invite you to our cocktail party to celebrate Le club’s 10th anniversary of our group, the AccorHotels. Le Club is our Loyal Program, which is free for everyone to join, and members can accumulate points while they stay, besides enjoying a lot of benefits, in all Accor hotels all over the world. We noticed your son took part in the anniversary activities and won our Pullman souvenir toy. Thank you for your special mention of Kari's meticulous service. Smiling hospitality has always been our principle of service. We will promptly send you any items you need upon request. Hotel environment is indeed very good. We have a beautiful fish ponds with Japanese carps, and 4 different swimming pools with different functions. If you want to go to the beach, you don"t have to risk crossing the road to get to the beach to enjoy the sun and the waves as we have our unique underground passage that bypasses the road above. Although there is no hotel-specific changing room on the beach, we suggest changing your own swimsuit in the room and wear a bathrobe to the beach or change at the nearby changing room at the Swimming pools. Thank you again for your feedback, and we look forward in welcoming you and your family to Sanya in the near future. Yours sincerely Danny JC Yeo General Manager

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SANYA, China, Sept. 21, 2018 /PRNewswire/ -- On September 17 this year, a Chinese delegation led by Yan Chaojun, member of the Standing Committee of the Hainan CPC Central Committee and Secretary of the City Party Committee, arrived from Sanya to Stockholm for the signing protocol on cooperation between the Sanya Tourism Development Committee and the Norwegian company KinaReiser AS, aimed at launching the Sanya-Oslo air route. The cultural attaché at the Chinese Embassy in Sweden, Pu Zhengdong, witnessed the signing of the document.

As part of a strategy aimed at promoting the creation of a free trade zone and port in the province. Hainan, Sanya's guide recent years actively works to optimize environmental protection measures, green the landscape, improve infrastructure and services, striving to meet the highest international standards. Extensive improvements in Sanya are visible in hotels and tourist attractions, as well as on streets, beaches and parks, demonstrating the progress the city has made in creating a safe and secure tourism environment for visitors from all over the world. globe. For the period from January to July current year Sanya received 432,300 foreign tourists (including day-trippers), up 9.32 percent from the previous year. Many guests come to this tropical paradise from Argentina, Australia, Austria, Belarus, Canada, Estonia, Finland, Germany, Indonesia, Italy, Kazakhstan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, New Zealand, the Netherlands, the Philippines, Poland, Portugal , Qatar, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, UK and USA.

In addition, the preferential policy of the Sanya authorities in the aviation sector is also characterized by extreme competitiveness. The city's municipal government provides support to charter operators and travel agents capable of delivering to Hainan large number foreign tourists. Since the beginning of this year, Sanya's leadership has taken advantage of a series of preferential policies, especially the new visa-free entry policy for citizens of 59 countries, and has been actively inviting foreign travel agencies to explore Hainan's tourism market. The province is making efforts to promote Sanya's tourism industry around the world by organizing promotional tours as well as presentations, encouraging local agencies to implement their own initiatives on a global scale. Today, 34 air routes connect Sanya with various cities of the world, and flights are successfully carried out on 33 of them.

According to the head of the Sanya Tourism Development Committee, the signing of this protocol of intent to open the Sanya-Oslo air route is not only an obvious achievement in the quest to increase the number of destinations within 12 hours of Hainan, but also an empowering factor the provincial government's long-term efforts to expand its presence in the Scandinavian market, as well as clear evidence of the successful use of reform and opening-up policies. The launch of the new route not only opens up a tourism channel connecting Sanya with Northern Europe and makes it easier for Chinese tourists to travel from Hainan to Oslo, but also gives residents of this European region the opportunity to choose Sanya as a summer holiday destination where they can experience the customs and customs of the province Hainan. The new route will accelerate Sanya's transformation into a world-renowned international tourism destination and take the city one step closer to transforming into a world-class beach resort.



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